Split CrewSupport
How does scanning work?
Snap the receipt (or pick a photo) and the smart receipt system reads every line — items, tax, tip and total. Your first scan is free. After that, each scan is a $0.99 in-app purchase, and one tick box decides whether that fee is added to the bill so the whole table splits it, or covered by you. Typing a receipt in by hand is always free.
A scan failed after I paid — did I lose it?
No. A paid scan stays yours until it succeeds: reopen the app and scan again — the scan card will say "A paid scan is ready" and no second charge happens. Retrying the same photo after a bad connection is always free.
How do the splits work?
Tap who had each item — picking several people splits that line between them, and untouched items count for everyone. Tax and tip are spread proportionally to what each person ordered, or evenly if you prefer. Every share is exact to the cent and always adds back to the total.
Where is my data?
On your phone. There are no accounts and no cloud — see the privacy policy for the details, and the terms of service for the rules of using the app.
Still stuck?
Email support@splitcrew.app and include what you were doing when things went sideways. Screenshots help.